❓ Frequently Asked Questions
Q1. Can I order samples to check your quality?
Yes, we can send usable samples within 3 days. The new development samples will require approximately 7 to 10 days as our Development Center prepares them.
Q2. Can I add a logo or customize my own design?
Yes, we can apply your logo to our products or develop your unique design. Please note that a minimum order quantity is required for customization.
Q3. What is your minimum order quantity (MOQ)?
Starting from 1 pair is fine for certain items. For mass production, the range is typically 100 to 800 pairs per size. We can always find a solution for small quantity orders.
Q4. How can I make a payment?
We welcome online trade assurance and secure payments. We also accept letters of credit (L/C), wire transfers (T/T), and Western Union.
Q5. What is the expected delivery time?
For bulk production orders, the delivery time is approximately 45 days. Wholesale orders for existing stock can be delivered within 2 to 15 days.
Q6. How is the shipping cost determined?
We have established agreements with major courier and logistics companies to secure competitive rates. We provide shipping quotes based on order quantity and destination country.